Submissions FAQ

  • I Submitted a Post But Now I Want to Change It. What Can I Do?

    🔹 Unfortunately, you cannot edit or change a submitted post.
    🔹 You may try reaching out to the brand’s support email and request an update.

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  • Why Is My Post in Pending Status for So Long?

    📌 Some brands may take longer to review posts. Reasons may include:
    ✔️ They are manually reviewing content before approving.
    ✔️ They require your post to be live for a minimum number of days before granting a reward.
    ✔️ Check the mission/drop description to see if a minimum live time is specified. If not, reach out to support.

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  • Can I Delete My Post After Receiving My Reward?

    🚨 No! It is highly recommended not to delete your post after receiving your reward. Removing your post damages trust with the brand and may impact your ability to participate in future missions and drops.

    ⚠️ Important: Deleting posts after receiving rewards may affect your eligibility for future collaborations.
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  • My Post Keeps Getting Rejected Even Though I’m Using the Correct Hashtags!

    🚨 There could be several reasons why your post is still getting rejected. If no specific reason is displayed next to your rejected post, please contact the support email for your brand’s community.

     

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  • Will I Be Notified If My Post Is Approved?

    ✔️ Yes! In most cases, you will receive an automated email when your post is approved.

    ✔️ If it’s for a mission, once your post is approved, you will be able to claim your reward.

    ✔️ If you don’t receive an email, keep checking your status in the community platform.

     

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  • Can I Submit More Than One Post in a Mission or Drop?

    This depends on the mission or drop settings. Some allow multiple submissions, while others only accept one. Always check the mission or drop details.

     

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